Resume
DAYANAND KUMAR
Cell: +91-985-529-3433
E-Mail: Dayakumar85@gmail.com
Seeking challenging managerial assignments in
Operations entailing Systems Administration viz. Development, Implementation,
Installation & Configuration with an organization of Repute preferably as
IT Sector
CAREER SUMMARY
ü I have over 12
months experience in Installation and System administration. Also I have good
experience in installation of Networking Devices and troubleshooting &
configuration of hardware. I have good communication skills Act as first point of escalation for customer-satisfaction/technical
issues.
ü Coach & mentor team
members on a day-to-day basis with respect to:
ü Resolution of problems.
ü Customer handling
techniques.
ü Use of online systems.
ü Maintaining hardware
inventory
ü Installation/configuring of
windows xp professional, Server 2000,2003
ü Was responsible for interaction with customers, to
ensure service levels.
ü Training the Fresh Recruits and Making them capable
of maintaining and Troubleshooting the Hardware and Software Resources.
Networking Projects
-
Managing and Monitoring Service desk tool.
-
Maintaining
Active Directory issues i.e. managing Users, DNS check etc.
-
Good
knowledge of Switches, Routers, Hubs.
Job Responsibilities
Ö
Management
of File Server, Domain Controller, Active Directory Users & Computers,
DNS,User and Group accounts.
Ö
Troubleshooting
Windows network.
Ö
Expertise
in Outlook & Network printers.
Ö
Good
Knowledge of SQL SERVER, Installation.
Desktop and Laptop.
-
Install and configure all types of desktop and
laptop like Compaq and Dell systems.
-
Install all types of cards and software as per user
requirement.
Printer
-
Install all types of Desk Jet, inkjet, Dot-matrix
and LaserJet printers.
Network
operating system
-
Install and configure Win-7, Windows 2000 and 2003 server.
-
Installation and configure antivirus software
Corporate Addition.
Antivirus management:
-
Administering and maintaining Antivirus.
Technical Support
-
Installing, configuring and maintaining Operating
Systems, Application Software, and Anti-Viruses & Hardware.
Previous Assignments
12 Sep 2012
to Till Dated Mindexcel
System Service
Eng.
EDUCATION
Higher
Secondary Haryana Board Bhiwani.
Three Year Diploma in Computer Engg. From Jai
Polytechnic Adhoi (Ambala) in 2012.
One Year Diploma in Computer Hardware &
Networking (ch.net) from Elite Technical Institute accredited hardware institute of DOECC,
Govt. of India
PERSONAL DETAILS
Date of Birth 5th
July 1989
Address H.No. 252, Gulab Nagar, Camp,
Yamuna
Nagar-135001 (HR.)
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