Resume

 

                                                                        DAYANAND KUMAR

Cell: +91-985-529-3433

E-Mail: Dayakumar85@gmail.com

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Seeking challenging managerial assignments in Operations entailing Systems Administration viz. Development, Implementation, Installation & Configuration with an organization of Repute preferably as IT Sector

CAREER SUMMARY

ü    I have over 12 months experience in Installation and System administration. Also I have good experience in installation of Networking Devices and troubleshooting & configuration of hardware. I have good communication skills Act as first point of escalation for customer-satisfaction/technical issues.

ü    Coach & mentor team members on a day-to-day basis with respect to:

ü  Resolution of problems.

ü  Customer handling techniques.

ü  Use of online systems.

ü  Maintaining hardware inventory

ü    Installation/configuring of windows xp professional, Server 2000,2003

ü    Was responsible for interaction with customers, to ensure service levels.

ü    Training the Fresh Recruits and Making them capable of maintaining and Troubleshooting the Hardware and Software Resources.

Networking Projects

-         Managing and Monitoring Service desk tool.

-         Maintaining Active Directory issues i.e. managing Users, DNS check etc.

-         Good knowledge of Switches, Routers, Hubs.

Job Responsibilities

Ö         Management of File Server, Domain Controller, Active Directory Users & Computers, DNS,User and Group accounts.

Ö         Troubleshooting Windows network.

Ö         Expertise in Outlook & Network printers.

Ö         Good Knowledge of SQL SERVER, Installation.

Desktop and Laptop.

-        Install and configure all types of desktop and laptop like Compaq and Dell systems.

-        Install all types of cards and software as per user requirement.

   

Printer

-        Install all types of Desk Jet, inkjet, Dot-matrix and LaserJet printers.

Network operating system

-        Install and configure Win-7, Windows 2000 and 2003 server.

-        Installation and configure antivirus software Corporate Addition.

Antivirus management:   

-        Administering and maintaining Antivirus.

Technical Support

-        Installing, configuring and maintaining Operating Systems, Application Software, and Anti-Viruses & Hardware.

Previous Assignments

  12 Sep 2012 to Till Dated                  Mindexcel System                                Service Eng.

EDUCATION

Higher Secondary Haryana Board Bhiwani.

Three Year Diploma in Computer Engg. From Jai Polytechnic Adhoi (Ambala) in 2012.

One Year Diploma in Computer Hardware & Networking (ch.net) from Elite Technical Institute accredited hardware institute of DOECC, Govt. of  India

PERSONAL DETAILS

Date of Birth      5^th July 1989

Address                   H.No. 252, Gulab Nagar, Camp,

                                     Yamuna Nagar-135001 (HR.)